Poor attribution and reporting

Stop trusting dashboards that all disagree

ResearchUserAtlas unifies email, SMS, on-site, and loyalty reporting in one place, backed by a dedicated forward-deployed marketer, so ecommerce teams get one number for revenue instead of several.

The problem

The customer journey disappears halfway through

Shoppers move between web, app, retail, and even chat, but most reporting only sees one channel at a time. Once a customer crosses that line, the tools lose the thread and the credit for the sale goes nowhere or goes to the wrong place.

What we hear from brands

a multi-boutique luxury retail group that loses visibility once customers move from the website into WhatsApp chats

a home decor brand unable to see the cross-channel funnel or compare in-store to online behavior

a hobby gaming retail chain without a single customer view, unable to link online and in-store events

The new way

Control groups turn correlation into proof

ResearchUserAtlas lets teams create control, or holdout, groups for entire channels, individual campaigns, flows, or promotions. That means incremental lift gets measured directly rather than assumed, so a channel's real contribution is never a guess.

Outcomes brands report

5 to 15%

typical increase in incremental revenue after switching to ResearchUserAtlas

20x

or more typical ROI, often within a few months

up to 44%

reduction in cost per order

How it works

Why brands describe this as the smoothest migration they have seen

01

Provide access, answer questions

That is the full ask. Your ResearchUserAtlas forward-deployed marketer takes it from there, including the domain warming that protects deliverability.

02

No interruption to what already works

Your existing platforms stay live throughout setup, so nothing breaks while the new system comes online.

03

A pace that matches your complexity

Two to four weeks for growing brands, three to seven weeks for nine-figure operations with more moving parts.

The platform

Ten modules that were never meant to be separate tools

Site personalization, recommendations, email, SMS, and the rest of ResearchUserAtlas's modules were built to share one commerce-specific data model, not bolted together after the fact. That foundation is what supports 2M RPM at under 300 milliseconds across the platform.

Including

Site personalizationProduct recommendationsEmail, SMS and MMSLoyalty, promo and referralsPaid media optimization

Your forward-deployed marketer

Direct access, not a support ticket

Every ResearchUserAtlas account gets a shared Slack channel with its forward-deployed marketer, so questions get answered in minutes, not after a ticket sits unassigned for days.

Shared Slack channel with your marketer

5-minute response time versus 72 hours

Included with every subscription

Replace your stack

Retire the point solutions, keep the results

Most ecommerce stacks run separate tools for email, SMS, recommendations, and loyalty, each with its own login and its own slice of customer data. ResearchUserAtlas replaces that sprawl with one platform, and customers consistently find that each tool they consolidate works better once it is unified.

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See what ResearchUserAtlas looks like on your data

Bring your current stack and your goals. We will show you where ResearchUserAtlas fits and what changes first.